Effective date: 23.11.2025
Please read these Terms of Use (“Terms”) carefully before using the “Simple Dispatcher” service (the “Service”, “we”, “us”, “our system”). By accessing or using the Service, you (“User”, “you”) confirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use the Service.
1.1. The Service is designed to manage loads, trucks, bids/proposals, and related dispatching processes.
1.2. These Terms govern the conditions for using the Service’s functionality, the rights and obligations of Users, and the responsibilities of the parties.
1.3. We reserve the right to modify these Terms at any time. The current version is always available within the Service interface. Your continued use of the Service after changes are published constitutes your acceptance of the updated Terms.
2.1. To access the full functionality of the Service, you must register and create a user account.
2.2. When registering, you agree to provide accurate, current, and complete information and to keep this information up to date.
2.3. You are responsible for maintaining the confidentiality of your login and password and for all actions performed under your account.
2.4. In case of a data breach, loss of credentials, or suspected unauthorized access, you must promptly change your password and notify the Service administration.
3.1. Access to certain features of the Service may be provided on a paid basis under a subscription model.
3.2. Subscription terms (price, billing period, limits on the number of loads/users, etc.) are displayed in the Service interface or on the website.
3.3. Subscription fees are charged using the available payment methods. By making a payment, you agree to the applicable rules and terms of the payment providers.
3.4. Paid periods are non-refundable, except where otherwise required by applicable law or expressly provided in a separate agreement.
3.5. We may suspend or limit access to the Service in case of non-payment or violation of these Terms.
4.1. You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of third parties or applicable law.
4.2. You must not:
4.3. We may temporarily limit functionality or access to the Service to perform technical maintenance, updates, or bug fixes. We will make reasonable efforts to minimize downtime.
5.1. When you use the Service, we process personal data of Users and other information necessary to provide the Service (account data, information about clients, loads, bids, etc.).
5.2. The processing of personal data is carried out in accordance with our Privacy Policy, which is an integral part of these Terms.
5.3. You are responsible for the lawfulness of entering, using, and storing data in the Service, including obtaining any required consents from third parties (drivers, customers, partners, etc.).
5.4. We take reasonable organizational and technical measures to protect data. However, we cannot guarantee absolute security of information transmitted over the Internet.
6.1. The Service may integrate with third‑party platforms, APIs, and services (for example, email services, load boards, payment gateways, etc.).
6.2. Your use of third‑party services is governed by their own terms and privacy policies. We are not responsible for the actions, failures, or security policies of third‑party services.
6.3. You are solely responsible for configuring integrations, managing related accounts, and securing access credentials (API keys, tokens, passwords, etc.).
7.1. All rights to the Service (including software code, design, logos, databases, and other elements) belong to us or our licensors.
7.2. We grant you a limited, non‑exclusive, non‑transferable license to use the Service within its intended functionality and in accordance with these Terms. No other rights (including ownership rights) are transferred to you.
7.3. You must not:
8.1. The Service is provided on an “as‑is” and “as‑available” basis, without any express or implied warranties, including but not limited to warranties of fitness for a particular purpose, error‑free or uninterrupted operation.
8.2. To the maximum extent permitted by law, we are not liable for:
8.3. To the fullest extent permitted by applicable law, our aggregate liability to you for any and all claims related to the use of the Service is limited to the total amount actually paid by you for access to the Service during the last three (3) months preceding the event giving rise to the claim.
9.1. We may suspend or terminate your access to the Service (in whole or in part) if:
9.2. You may stop using the Service at any time by deleting your account (if this function is available) or by contacting our support team.
9.3. Upon termination of use, you are solely responsible for exporting and saving any data you may need from the Service, where such export is technically possible.
10.1. These Terms and any disputes or claims arising out of or in connection with the use of the Service shall be governed by the substantive laws of [Country / State of registration of the Service operator], without regard to its conflict of law rules.
10.2. The parties will attempt to resolve all disputes amicably through negotiations. If the parties fail to reach an agreement, the dispute shall be submitted to the competent court at the location of the Service operator, unless otherwise required by applicable law.
11.1. For any questions related to the use of the Service, these Terms, or data processing, you can contact us at:
Support e‑mail: info@simpledispatcher.com
11.2. We strive to respond to requests within a reasonable time but do not guarantee an immediate response.
12.1. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12.2. These Terms constitute the entire agreement between you and the Service operator regarding the use of “Simple Dispatcher” and supersede all prior oral or written agreements, understandings, or arrangements on this subject.
By using the Service, you confirm that you have carefully read these Terms, understand them, and agree to comply with them.